Medical Office Assistant​/Receptionist

The Medical Office Assistant (MOA) position is critical to the effective functioning of our family practice. This position requires excellent administrative support skills, an ability to work in a fast-paced, changing environment, and strong interpersonal skills to work with patients and inter-professional health care providers. This position will book appointments, greet patients, do telephone follow-up, monitor stock, draw and handle blood samples and a variety of other clerical tasks to support the FHT.

• Greet patients and visitors in a friendly and professional manner at the front desk.
• Answer multi-telephone system
• Manage booking/referral processes for the team
• Process correspondence, draft replies and other communication tasks
• Maintain confidentiality of all data and information
• Maintain and stock inventory, carry out pricing and purchasing
• Perform other reception/clerical duties as assigned for efficient operation of the clinic
• Participate in team building, program development, and improvement activities
• Participate in staff meetings to exchange ideas, receive mutual support and monitor program outcomes
• Comply with established personnel policies, procedures, standards and guidelines for operation
• Carry out venipuncture according to established standards

• Participate in established performance evaluation process and professional development goals
• Participate in team meetings as required
• Perform other related duties as assigned by the employer

• Demonstrated planning, problem solving, written and oral communication, and conflict resolution skills
• Exceptional organizational skills
• Excellent communication skills and letter-writing
• Ability to maintain confidentiality
• Ability to work in and adapt to a fast-paced environment
• Ability to prioritize and manage time effectively

• Experience is an asset but not required. Job training will be provided
• Post-secondary education is an asset
• Phlebotomy certificate and experience is an asset
• Proficiency in computer applications:
  Windows, Microsoft Office programs, email and internet usage
• Proficient with Avaros electronic medical records
• Must be available for Friday and Sunday shifts; flexible hours during the rest of the week.

Join us in providing exceptional care to our patients while contributing to a positive workplace culture!

Job Type: Full-time

• HOOPP
• Extended Health Benfit
• Paid Time off

• Medical office: 1 year (required)

Work Location:

In person