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HelpDesk/Support Technical Support

Warranty & Product Support Specialist – On Site

Job in Markham, Ontario, Canada
Listing for: Genuine Comfort
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 80000 CAD Yearly CAD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading HVAC distributor is seeking a Warranty and Product Support Associate to manage warranty processes and customer support primarily in the USA, with some backup for Canada. This role involves Zendesk management, contractor relationships, and collaborative problem-solving to enhance customer trust. The ideal candidate will have customer service experience, problem-solving skills, and a technical mindset. The compensation ranges from $70,000 to $80,000 per year, plus a bonus.
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