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HelpDesk/Support Technical Support Customer Service Rep

Warranty & Product Support Specialist – On Site

Job in Markham, Ontario, Canada
Listing for: Genuinecomfort
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 80000 CAD Yearly CAD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading HVAC solutions provider in Markham seeks a Warranty and Product Support Associate. This full-time role ensures efficient warranty processes and customer support, primarily for clients in the USA, while also supporting Canadian needs. The candidate should excel in customer service, exhibit strong analytical skills, and manage technical issues effectively using Zendesk. The compensation ranges from $70,000 to $80,000 annually plus bonuses, fostering a supportive growth culture and innovative environment.
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