Bilingual Customer Service

Position: Adecco Bilingual Customer Service Role
Step into a Bilingual Customer Service role with Adecco in Markham, ON. Deliver exceptional support to clients in both English and French in a hybrid work setting that balances remote and in-office time.
As a Bilingual Customer Service Representative, you will utilize your 2-3 years of customer service experience in engaging with a diverse clientele. This temporary position offers room for advancement and allows you to work Monday through Friday without evening shifts.

Key Responsibilities:

• Manage phone calls in both English and French

• Address and resolve customer inquiries efficiently

• Process orders through the order entry system

• Handle email and chat communications in both languages

• Strengthen customer relationships to ensure loyalty
Requirements:

• 2-3 years in a customer service capacity, preferred in call centers

• Strong bilingual skills in French and English required

• Post-secondary education or relevant work experience preferred

• Strong interpersonal skills for effective teamwork

• Proficiency in MS Office and familiarity with order management systems
Bring your customer service expertise and bilingual skills to Adecco for a rewarding career in Markham.
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