Client Relations Manager at Miller Waste

Shape client experiences as a Client Relations Manager at Miller Waste Systems in Markham, Ontario. This full-time position focuses on proactive account management and customer growth strategies.

The Account Management Representative plays a pivotal role in maintaining and growing a customer portfolio while prioritizing service excellence and customer satisfaction. Working closely with multi-department teams, you will foster strong client relationships while addressing needs and resolving issues effectively. Your success will stem from your ability to identify opportunities for account growth and retention.

Key Responsibilities:

• Monitor customer needs and competitive activity within territories

• Log and coordinate resolutions for customer challenges

• Conduct regular updates to ensure satisfaction post-issue resolution

• Respond to requests regarding service adjustments and operational needs

• Gather feedback to support continuous service improvements

Requirements:

• Excellent problem-solving and communication skills

• Previous experience in sales or customer service

• Strong multitasking and organizational abilities

• Experience with CRM systems and reporting tools preferred

• Proven capability to build strong client relationships

Join Miller Waste and leverage your skills to enhance customer experience and drive business growth.
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