Customer Service Supervisor at Toyota Financial Services
Job in
Markham, Ontario, I3P, Canada
Listed on 2026-06-12
Listing for:
Toyota Credit Canada Inc.
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Bilingual, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
In this supervisory role, you will lead a customer service team, enhancing performance and fostering an inclusive environment. Key responsibilities include managing daily operations, reviewing performance metrics, and ensuring compliance with company policies. Your leadership will directly contribute to the success and engagement of your team.
Key Responsibilities:
• Oversee daily customer service operations and performance standards
• Conduct coaching and set expectations for team members
• Lead quality assurance processes and call reviews
• Manage risks and implement corrective action plans
• Support development of standard operating procedures
Requirements:
• University degree or college diploma
• Minimum 3 years in customer service, supervisory experience preferred
• Bilingual in English and French
• Strong communication and coaching abilities
• Proficient in MS Office Excel/Power Point
Lead a passionate customer service team and drive improvements at Toyota Financial Services.
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