Customer Experience Specialist

Position: Tesla Customer Experience Specialist Role
Become a pivotal part of Tesla's mission as a Customer Experience Specialist. Deliver exceptional service from showroom visits to vehicle deliveries in this engaging temporary role.

As a Customer Experience Specialist at Tesla, you will engage with walk-in guests, building personalized customer profiles that enhance their journey. Your key responsibilities include inspiring guests about Tesla products, conducting informative delivery orientations, and supporting the sales pipeline by capturing valuable guest information. An intuitive understanding of customer needs will be central to your success in this position.

Key Responsibilities:

• Engage guests promptly and welcome them warmly

• Create personalized customer profiles and discussions

• Conduct inspiring product demos and answer inquiries

• Facilitate engaging delivery orientations for new owners

• Capture guest information and schedule test drives

Requirements:

• 1+ years in customer service or sales experience

• Passionate about Tesla’s innovation and EV industry

• Strong communication and organizational skills

• Valid driver's license (Class 5, G, or G2) in Canada

• Ability to work evenings, weekends, and holidays

Bring your dedication to customer experience to help Tesla accelerate sustainable energy.
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