KYC​/KYB Banking Support Specialist

Join Beach Head as a Banking Customer Support Specialist specializing in KYC/KYB. Use your customer service expertise to drive compliance efforts within a premier financial institution.

This position entails reviewing accounts, updating customer records, and ensuring regulatory compliance. You'll be crucial in maintaining compliance standards and managing accounts efficiently. Candidates who thrive in detail-oriented environments with strong interpersonal skills will excel in this role.

Key Responsibilities:

• Review accounts to find missing information or discrepancies

• Ensure compliance documentation meets all regulatory standards

• Maintain accurate records of customer interactions

• Collaborate with teams for effective account reviews

• Utilize multiple platforms to support account management

Requirements:

• Strong proficiency in Microsoft Office suite

• Experience in customer service or banking sectors

• Fluent in English, both spoken and written

• Strong organizational and detail-focused approach

• At least 1 year in a contact center environment

Become a key player in compliance and customer support at Beach Head with your KYC/KYB expertise.
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