Bilingual Customer Service Expert

Elevate your career at IS2 as a Bilingual Customer Service Representative in Markham, ON, working in a hybrid environment. Leverage your English and French skills to support customers in the medical supply sector.
This vital role is perfect for individuals with a strong customer service background and fluency in both English and French. Your experience with medical devices or pharmaceutical products will be an asset as you process orders and manage inquiries. Collaborate with various internal and external stakeholders for seamless service delivery.

Key Responsibilities:

• Assist customers and Sales Representatives with inquiries

• Handle calls and emails in English and French

• Manage order processing and shipment tracking efficiently

• Address product-related customer inquiries promptly

• Coordinate communication with hospital staff and warehouse teams
Requirements:

• Fluency in English and French, both written and spoken

• Minimum two years of customer service experience

• Strong computer skills for effective communication

• Ability to multitask in a busy environment

• Familiarity with healthcare products is an advantage
Bring your bilingual skills to enhance customer experiences at IS2 in Markham.
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