Customer Service Representative; Bilingual

Position: Customer Service Representative (Bilingual) Needed
Elevate your customer service career as a Bilingual Customer Service Representative in Markham/Richmond Hill, ON. This position focuses on engaging with customers in both English and French across various platforms.

Our client is looking for an energetic individual dedicated to delivering excellent service in a hands-on environment. If you have more than two years of experience in customer service roles, you will guide customers through their inquiries and support operational teams to keep dynamics running smoothly.

Key Responsibilities:

• Deliver bilingual customer service and support

• Accurately process orders and maintain records

• Collaborate with warehouse and logistics personnel

• Manage incoming inquiries and issue resolutions

• Prepare shipping documentation and coordination

Requirements:

• Fully bilingual in English and French

• Minimum 2 years of customer service experience

• Comfortable in industrial or distribution settings

• Excellent communication and organizational skills

• Knowledge of ERP or CRM systems preferred

Contribute to a fast-paced team environment while providing top-notch customer assistance.
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