Part-Time Customer Service Attendant Thornhill

Provide exceptional front-line customer service at Thornhill Community Centre as a part-time attendant. Assist visitors, manage registrations, and ensure a friendly atmosphere on evenings and weekends.

This temporary part-time position, under the direction of the Community Manager, involves delivering consistent customer service to a diverse group of visitors and clients. Candidates will interact with rental clients, researchers, and program organizers, handling requests through various communication channels. This role includes managing registrations and processing rental services effectively while maintaining a clean and safe reception area.

Key Responsibilities:

• Handle customer requests via phone, in-person, and email

• Assist patrons with program registration and availability checks

• Process rental services and record sales in the POS system

• Ensure clean and safe front office conditions

• Conduct facility tours and provide promotional material

Requirements:

• Enrolled or partially completed High School

• Previous customer service experience preferred

• Minimum age of 16 years

• First Aid certification required

• Strong communication and interpersonal skills

Bring your customer service skills to support the Thornhill Community Centre, making it an inviting place for all.
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