Desjardins Customer Relations Representative

Location: Whitchurch-Stouffville

Step into a rewarding role as a Customer Relations Representative at Desjardins Insurance Office in Newmarket, Ontario. We seek a friendly, dedicated professional to deliver outstanding customer service and support.

In this fast-paced environment, you will handle client management, respond to inquiries, and assist with appointment scheduling.

Your role is integral to maintaining the warm and welcoming atmosphere that keeps our customers coming back. Even without prior insurance experience, you can thrive with our comprehensive training program that equips you to provide exceptional service to our clients.

Key Responsibilities:

• Manage phone calls and schedule client appointments

• Provide friendly and prompt customer service

• Address inquiries related to insurance and claims

• Collaborate with the agent to meet service goals

• Effectively multi-task in various customer interactions

Requirements:

• Strong computer proficiency, particularly in MS Office

• Excellent interpersonal and communication skills

• Dedication to customer satisfaction

• Proactive in addressing issues

• Must secure OTL Property and Casualty Certification before beginning

Bring your enthusiasm and communication talent to Desjardins, and flourish in a vibrant customer service role.
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