Toyota Financial Services Customer Service Leader
Job in
Markham, Ontario, I3P, Canada
Listed on 2026-06-17
Listing for:
Toyota Credit Canada Inc.
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
As a Customer Service Supervisor, you will play a crucial role in managing daily activities and promoting a customer-focused environment. Key areas of focus include coaching team members, analyzing performance metrics, and ensuring compliance with organizational standards. You will influence the overall service framework and help drive continuous improvement initiatives.
Key Responsibilities:
• Manage day-to-day operations and service level expectations
• Provide guidance and structured feedback to associates
• Ensure compliance with policies and procedures
• Oversee quality assurance and risk management processes
• Lead the development of operational procedures
Requirements:
• Degree or diploma in relevant field
• 3+ years’ experience in customer service roles
• Fluent in both English and French
• Strong verbal and written communication skills
• MS Office proficiency required
Become a strategic leader and enhance the customer journey at Toyota Financial Services.
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