Insurance Customer Service Representative

Advance your career as a Mandarin/Cantonese Customer Service Representative at CHAT Insurances in Markham, Ontario. Contribute to personal and commercial line insurance while enjoying a hybrid work model.

We are looking for a motivated Insurance CSR to enhance our team at CHAT Insurances. Candidates with any level of experience are welcomed to explore an exciting career supported by training and development opportunities. You will utilize strong negotiation skills to assist customers and resolve inquiries efficiently.

Key Responsibilities:

• Assist clients with personal and commercial insurance queries

• Meet performance targets set by the management team

• Provide accurate information on policies and claims

• Maintain detailed records of customer interactions

• Collaborate with team members to enhance customer service

Requirements:

• Fluency in Mandarin and/or Cantonese is required

• Post-secondary education required

• RIBO license preferred

• Proven customer service experience, preferably in insurance

• Strong communication skills in both verbal and written formats

Bring your expertise in customer service and insurance knowledge to CHAT Insurances in Markham while thriving in a hybrid workspace.
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