Markham Account Management Representative

Position: Markham Account Management Representative Role
Become an Account Management Representative with Miller Waste Systems in Markham, Ontario. This full-time position offers a chance to enhance customer relations and drive satisfaction.

You will work diligently to manage and grow an assigned portfolio of customers while ensuring top-tier service delivery. The role includes regular touchpoints with clients, analyzing service feedback, and collaborating across departments to improve customer experience. Moreover, you will address inquiries, manage escalated issues, and implement retention strategies effectively.

Key Responsibilities:

• Identify opportunities for service improvements and growth

• Conduct regular touchpoint discussions with clients

• Proactively address customer requests and needs

• Track and resolve customer issues efficiently

• Coordinate feedback and implementation efforts with teams

Requirements:

• Strong interpersonal and relationship-building skills

• Experience in account management or customer service

• Problem-solving abilities in a customer-focused environment

• Competence in CRM systems and reporting tools

• Organized and able to manage multiple priorities

Contribute to delivering exemplary service and enhance customer relations at Miller Waste Systems in Markham.
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