Customer Service Representative in Automotive

Enhance your customer service skills in an automotive setting with a leading Diesel Engines manufacturer. This role focuses on administrative tasks and customer interaction for the service department.

The position requires a strong customer-facing presence, with responsibilities including handling estimates, creating work orders, and customer follow-up. You will engage with clients, fostering positive relationships while supporting business growth within the branch. Effective communication in French is essential, alongside valuable customer service experience.

Key Responsibilities:

• Act as the primary contact for customer service inquiries

• Assess customer needs and collect necessary information

• Create basic work orders using appropriate systems

• Provide timely status updates to customers as needed

• Promote strong relationships with key customers

Requirements:

• High school diploma or equivalent required

• Minimum 2 years in a customer-facing role

• Mandatory French fluency;
English is a plus

• Strong written and verbal communication skills

• Previous service writer/admin experience preferred

Utilize your bilingual skills and automotive experience to excel in this customer service role.
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