Decoration Specialist at Stormtech

Become a key player at Stormtech Performance Apparel as a Bilingual Customer Service & Decoration Specialist, where your communication skills will shine in both French and English. You will create a seamless experience for customers from order placement to fulfillment.

This in-office position demands proficiency in managing inquiries and processing customer orders efficiently. You will demonstrate your problem-solving abilities while collaborating across departments to resolve any issues.

Your role will be instrumental in building lasting relationships through proactive and reliable communication.

Key Responsibilities:

• Handle customer communications via email and phone

• Ensure accuracy in order processing and details

• Address customer concerns with urgency and empathy

• Collaborate with teams for effective order management

• Track order progress and ensure on-time delivery

Requirements:

• Fluent in French and English with clear communication skills

• Experience in customer service or related field preferred

• Excellent organizational skills and attention to detail

• Ability to thrive in a high-volume environment

• Knowledge of embroidery or heat transfer is an asset

Make an impact at Stormtech by enhancing our decoration services and customer trust.
#J-18808-Ljbffr