Receptionist, Customer Service​/HelpDesk

Position
:
Customer Service Representative

Location
:
Markham, ON

Responsibilities
:

Greet customers and provide information on services.

Handle and resolve customer complaints or issues in a professional and empathetic manner.

Provide product and service information to customers.

Maintain a high level of customer satisfaction through excellent service.

Maintain a clean working environment.

Collaborate with other team members to ensure seamless customer experience.

Requirements
:

Excellent communication skills, both verbal and written.

Strong problem-solving abilities and a proactive approach to customer issues.

Ability to multitask and prioritize in a fast-paced environment.

Previous experience in customer service or a related field preferred.

High school diploma or equivalent; additional education or certification is a plus.

Working Hours:

Part time and full time available.

Day Shifts and Night Shifts.

Compensation
: $18-$23/Hour

Job Types: Full-time, Part-time

Pay: $18.00-$23.00 per hour

Expected hours: 20 – 40 per week

Benefits
:

• Dental care
• Extended health care
• Paid time off

Work Location:

In person