Bilingual Customer Service Associate

Elevate your career as a Bilingual Customer Service Associate at a medical supply company in Markham. This hybrid role requires fluency in English and French, plus excellent communication skills.

In this hybrid role, you will leverage your bilingual abilities to provide top-notch customer support. You will assist customers and Sales Representatives by addressing inquiries, processing orders, and communicating across teams. Experience in medical devices or hospital supplies will be advantageous, though strong customer service skills are a must.

Key Responsibilities:

• Provide customer service support via phone and email

• Respond to inquiries in both English and French

• Process orders and track shipments accurately

• Resolve customer inquiries concerning products and services

• Maintain customer records and assist with administrative tasks

Requirements:

• Fluent in French and English, both spoken and written

• Minimum 2 years' experience in customer service

• Strong computer and email communication skills

• Ability to multitask in a fast-paced environment

• Experience in healthcare or medical supplies is beneficial

Bring your bilingual communication and customer support expertise to thrive in this dynamic role.
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