Customer Service Representative Bilingual

Position: Customer Service Representative Bilingual Role
Enhance your customer service career as a Bilingual Customer Service Representative in Markham, ON. This hybrid role allows you to work effectively in both English and French.

Ideal for those with 2-3 years in customer support, you'll assist clients via calls and emails while resolving inquiries and processing orders. Your expertise in the pharmaceutical or medical field would be a plus for this dynamic position.

Key Responsibilities:

• Answer customer calls and emails in French and English

• Handle varied call volumes with professionalism

• Assist customers with online ordering procedures

• Diagnose and resolve customer inquiries promptly

• Build positive relationships to aid retention efforts

Requirements:

• 2–3 years experience in customer service settings

• Bilingual fluency in English and French required

• Relevant education or experience in medical industry

• Excellent teamwork and time-management abilities

• Competence in MS Office and eagerness to learn

Utilize your bilingual skills effectively to make a real impact in customer support.
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