Markham Bilingual Customer Support Specialist

Become a vital part of the customer service team as a Bilingual Customer Service Representative in Markham, ON. This temporary role focuses on supporting customers in English and French.

With a commitment to exceptional service, you will leverage your 2-3 years of experience in high-pressure environments to assist customers through phone and email communications. Effective issue resolution and order processing are essential for fostering customer loyalty and growth.

Key Responsibilities:

• Communicate with customers in English and French

• Assist with incoming calls and varied inquiries

• Process orders accurately in the entry system

• Resolve issues and provide troubleshooting support

• Strengthen customer relationships for retention

Requirements:

• 2–3 years of relevant customer service experience

• Bilingual in French and English, spoken and written

• Relevant education or experience in pharmaceutical sectors

• Strong interpersonal and multitasking skills

• Proficiency in MS Office and readiness to learn new systems

Your bilingual capabilities will shine in this pivotal support role.
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