Customer Service Representative

Discover your potential as a Customer Service Representative with TD in Markham, Ontario. Offer personalized support to customers, assisting with inquiries and providing product recommendations.

In this role, you will be the voice of TD, using your skills to help customers navigate their account-related questions. You’ll engage with customers to create value while delivering legendary service. Achieving performance goals is vital, as well as partaking in continual training to enhance your expertise.

Key Responsibilities:

• Provide exceptional customer service through friendly support

• Resolve inquiries promptly by asking questions with empathy

• Meet performance objectives and compliance regulations

• Participate in ongoing training for personal development

Requirements:

• High School Diploma or equivalent required

• Fluent in English and Cantonese or Mandarin

• Exceptional listening and multitasking abilities

• Digital literacy across various devices

• Integrity handling sensitive customer information

Excel in customer support, navigating inquiries, and enhancing customer experiences with TD in Markham.
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