Customer Service Representative at BGIS

Elevate client satisfaction with BGIS Sustainable Cleaning Solutions as a Customer Service Representative. You’ll provide essential support and resolve inquiries for a positive customer experience.

This full-time contract role in Markham, ON, prioritizes your ability to communicate effectively and resolve issues promptly. You will build relationships and maintain records while employing customer service skills to meet client expectations. Join a company committed to environmental sustainability and a positive work culture.

Key Responsibilities:

• Serve as the primary contact for customer communication

• Resolve client complaints and provide solutions promptly

• Manage and close work/supply orders efficiently

• Maintain detailed records of customer interactions

• Prepare insightful service reports from customer data

Requirements:

• Bilingual in English and French essential

• Proven customer service experience required

• Strong verbal and written communication skills

• Ability to thrive in a fast-paced environment

• Relevant post-secondary education or experience preferred

Embrace an impactful role in customer service while supporting the mission of BGIS by fostering relationships and ensuring client satisfaction.
#J-18808-Ljbffr