Customer Care Representative - Eco- Services
Job Description & How to Apply Below
Drive client satisfaction as a Customer Care Representative at BGIS Sustainable Cleaning Solutions, focusing on eco-friendly practices and superior customer service. Engage positively with customers in this full-time role.
In this position, you'll act as the primary contact for customers, ensuring fulfillment of contract obligations with a commitment to quality.
Your role will include quick issue resolution, order management, and relationship building with clients. You will leverage your skills to exceed customer expectations and make a positive impact on their experience.
Key Responsibilities:
• Manage customer inquiries effectively as first point of contact
• Offer a warm greeting and foster positive relations
• Resolve issues and follow up to ensure client satisfaction
• Coordinate and track work orders according to procedures
• Maintain detailed records of customer communications
Requirements:
• Bilingual:
English and French required
• Previous experience in customer service or sales
• Strong verbal and written communication skills
• Skilled in Microsoft Office and data management
• Ability to adapt and manage multiple priorities
Elevate client support and become part of BGIS’s commitment to sustainability.
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