Bilingual Customer Service Agent
Job in
Markham, Ontario, I3P, Canada
Listed on 2026-07-03
Listing for:
TD
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
This role requires fluency in English and Cantonese or Mandarin, catering to a diverse clientele. You’ll excel by efficiently multitasking across systems while ensuring customer satisfaction and compliance with TD's expectations. Embrace continuous learning to elevate your skills in a supportive work atmosphere, primarily offsite.
Key Responsibilities:
• Offer friendly assistance and recommendations to customers
• Resolve issues during first contact with care
• Achieve goals for customer experience and quality
• Regularly participate in training for professional growth
• Maintain the confidentiality of customer information
Requirements:
• High School Diploma or equivalent required
• Strong bilingual skills in English and Cantonese or Mandarin
• Effective listening and customer-focused mindset
• Comfortable using various digital platforms
• Resilient and flexible when faced with challenges
Bring your bilingual capabilities and customer-first attitude to TD and make a positive impact in Markham!
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