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Customer Success Management

Senior Manager, Customer Success & Care

Job in Markham, Ontario, Canada
Listing for: De Lacy Executive Recruitment North America
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Job Description & How to Apply Below
A leading childcare catering company is seeking a Senior Manager of Customer Success to enhance customer experience and lead the Customer Care team. This role requires 5-8 years in Customer Success, focusing on retention initiatives and KPI improvement. You will develop high-performing teams and drive customer-centric initiatives, ensuring exceptional experiences. Ideal candidates will have strong leadership skills and strategic mindsets, passionate about fostering customer-centric cultures and business growth.
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Position Requirements
10+ Years work experience
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