Markham Customer Support Representative

Become an integral part of the TD family as a Customer Support Representative in Markham, Ontario. Deliver exceptional customer care and support through expert knowledge of TD products.

As a representative, your focus will be on providing excellent service to customers, assisting with inquiries, and lending your expertise for issue resolution. You'll also be expected to hit performance targets and continuously develop your skills through training initiatives.

Key Responsibilities:

• Ensure exceptional customer service with friendly support

• Solve problems effectively by understanding customer concerns

• Meet established performance metrics consistently

• Participate in training and professional development opportunities

Requirements:

• Must hold a High School Diploma or equivalent

• Fluent in English and Cantonese or Mandarin

• Excellent listening and multitasking skills are essential

• Familiarity with digital platforms and devices

• Maintain integrity with sensitive customer information

Drive customer satisfaction and growth while supporting TD's mission as a Customer Support Representative in Markham.
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