Customer Service Representative

Position: Customer Service Representative - 1 Year Contract
Enhance customer satisfaction as a Customer Service Representative at BGIS Sustainable Cleaning Solutions in Markham, ON.

Your role will involve addressing client requests and fostering relationships.

This exciting contract position emphasizes proactive communication and effective problem-solving. You’ll be integral in maintaining records and ensuring clients receive timely support. Join a company that champions sustainability and cultivates a positive work environment.

Key Responsibilities:

• Act as the main communication line for customers

• Quickly tackle client complaints and service issues

• Manage and finalize work orders per standard procedures

• Keep comprehensive records of client correspondences

• Produce service reports through customer data analysis

Requirements:

• Must be bilingual in English and French

• Demonstrable customer service experience highly favored

• Effective verbal and written communication skills

• Strong computer and time management abilities

• Relevant education or work experience required

Contribute to BGIS's mission of sustainable cleaning through outstanding client service and support.
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