Customer Service & Administrative Office Assistant

Customer Service & Administrative Office Assistant
Pay: $30.00 to $38.00 per hour

Schedule:

Part Time or Full Time

Location:

Remote

About the Role

We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency.

This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits.

Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.

Key Responsibilities

The Customer Service & Administrative Support Assistant will help support routine customer service, feedback, and office related tasks. Responsibilities can include:

• Reviewing customer, participant, or project related information for accuracy and completeness

• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details

• Reading written instructions carefully and completing assigned tasks according to provided guidelines

• Entering information into online forms, templates, spreadsheets, or tracking sheets

• Reviewing names, dates, contact details, submitted answers, and other information for accuracy

• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects

• Providing structured feedback to support client projects and research assignments

• Participating in guided client evaluations and completing form based assessments

• Recording reactions, preferences, observations, and responses clearly and accurately

• Researching company websites, checking business information online, and verifying whether details are current

• Supporting routine office related processes through accurate and consistent task completion

• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Requirements

Qualified applicants should be comfortable with basic computer based tasks, written communication, and routine support responsibilities. Requirements include:

• Reliable computer or laptop

• Stable internet connection

• Ability to follow written instructions carefully

• Comfort using email, web browsers, online forms, and basic web based tools

• Strong attention to detail and ability to review work for accuracy

• Clear written communication skills

• Dependable and organized approach to recurring tasks

• Ability to work independently and manage time effectively

• Comfort reviewing customer, participant, or project information

• Ability to handle routine customer service and administrative support tasks professionally

Preferred Skills

Previous experience is helpful but not required for all applicants. No experience required and training is provided for qualified candidates. Preferred skills include:

• Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experience

• Basic computer navigation and familiarity with everyday online tools

• Comfort using Google Search, email, online forms, templates, and spreadsheets

• Good written communication and reading comprehension

• Ability to read customer or participant information carefully and respond appropriately

• Ability to stay organized while working through assigned tasks

• Consistent follow through and dependable work habits

• Willingness to learn new tools and processes with training provided

• Interest in customer service, administrative support, data entry, research, feedback, or support based work

Compensation and Growth

This position…