Service Clerk Opportunity at Enercare

Join Enercare's dedicated team as a Service Clerk in Markham! This role is vital for coordinating field staff and enhancing customer satisfaction through careful scheduling and task management.

Reporting to the Operations Manager, you'll be responsible for optimizing technician resources, managing calls, and resolving customer escalations. Your efforts will directly contribute to maintaining high service standards and operational efficiency, making this position both challenging and rewarding.

Key Responsibilities:

• Optimize daily schedules and technician workflows

• Manage customer appointment changes and escalations

• Validate and reconcile service charges effectively

• Assist with reporting and financial analysis tasks

• Act as a primary contact for customer inquiries

Requirements:

• Excellent interpersonal and customer service skills

• Familiarity with scheduling and office software

• Strong analytical and organizational abilities

• High school diploma; additional education is a plus

• Ability to thrive in a fast-paced work setting

Empower Enercare's mission to deliver world-class service through your expertise as a Service Clerk.
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