Moosomin Full-Time Customer Service Supervisor

Elevate customer service standards as the Customer Service Supervisor at Borderland Co-op in Moosomin. This full-time role emphasizes team leadership and customer satisfaction.

Borderland Co-operative is on the lookout for a Customer Service Lead who can assist in managing the grocery front-end. You will play a crucial role in training team members, handling customer inquiries, and overseeing daily operations including opening and closing duties. Your efforts will support our mission of serving Western Canadian communities.

Key Responsibilities:

• Support the Grocery Manager in front-end operations

• Supervise, delegate, and train staff effectively

• Address and resolve customer concerns and inquiries

• Conduct daily opening and closing procedures

• Ensure all team members meet performance standards

Requirements:

• Experience in a supervisory customer service role

• Proven ability to build relationships and delegate

• Honest and results-driven approach to work

• Comfortable collaborating for effective solutions

• Dedication to diversity and community engagement

Contribute to a customer-centric atmosphere at Borderland Co-op by leading your team successfully in Moosomin.
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