Client Services Associate

Adecco is currently hiring a full-time Client Services Coordinator on behalf of our client in Markham, ON
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This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving problems, and delivering exceptional service. You will serve as a key point of contact for clients and business partners while supporting day-to-day administrative, communication, and client service activities.

• Pay Rate: $50,000 per year + Bonus
• Location: Markham, ON
• Job type: Permanent | Full-time
• Vacancy Status: This posting is for an existing vacancy
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• Respond to client and business partner inquiries via phone, email, and other communication channels
• Deliver professional, accurate, and timely support to ensure an exceptional client experience
• Build and maintain positive relationships with clients and business partners
• Track, manage, and follow up on inquiries to ensure prompt resolution

• Maintain accurate records and documentation of client interactions and service requests
• Coordinate with internal teams to resolve client questions and concerns
• Assist with various administrative and operational activities as required
• Support process improvement initiatives and team projects

• Prepare, edit, and organize client-facing communications and materials
• Support the maintenance of digital content and social media platforms
• Ensure communications are accurate, professional, and aligned with company standards
• Assist with the creation and distribution of client information and updates

• Excellent verbal and written communication skills in English
• Minimum 10 years of professional experience in customer service, administration, client support, office management, hospitality, retail, or another service-oriented environment
• Strong interpersonal and relationship-building abilities
• Demonstrated ability to provide a high level of customer service
• Exceptional organizational skills and attention to detail
• Strong problem-solving and decision-making abilities
• Ability to explain information clearly, professionally, and confidently
• Comfortable learning new systems, processes, and technologies
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with the ability to work independently while collaborating effectively within a team
• Professional, adaptable, and patient approach when interacting with clients
• Must be legally eligible to work, and reside in Canada