Client Support Specialist at Cencora

Cencora is seeking a Client Support Specialist in Canada to enhance our patient and provider support initiatives. If you have a passion for customer service and bilingual skills, this role is designed for you.

As a full-time specialist, you will take incoming calls, manage client and pharmacy orders, and facilitate effective communication across departments. Your proactive customer focus will be essential in addressing inquiries and ensuring satisfaction. This role demands strong organizational skills and the ability to perform under pressure.

Key Responsibilities:

• Manage incoming calls and complete client orders

• Answer queries with a high degree of professionalism

• Process orders via fax, email, and phone

• Liaise with internal departments on operational issues

• Maintain detailed records of customer interactions

Requirements:

• Relevant post-secondary education

• Up to 2 years in a customer service capacity

• Mandatory bilingual fluency in French and English

• Highly organized with strong attention to detail

• Capability in Microsoft applications and order entry systems

Leverage your bilingual skills at Cencora to support our commitment to healthier futures.
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