工作内推; 物流公司Office Administrator

Responsibilities

• Answer incoming phone calls, emails, and client inquiries in a professional manner.
• Schedule meetings and support management calendars.
• Perform data entry and general administrative duties.
• Dispatch requests to supervisors or field staff and monitor completion timelines.
• Communicate with clients regarding service requests, updates, complaints, and resolutions.
• Monitor key performance indicators such as response times, missed cleans, supply usage, and client satisfaction.

• Strong Microsoft Office skills (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong multitasking and organizational abilities.
• Professional customer service attitude.
• Strong attention to details