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Customer Order Fulfillment Specialist

Job in Markham, Ontario, I3P, Canada
Listing for: telMAX
Full Time position
Listed on 2026-09-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, CRM Systems & Management, Customer Service Rep
  • Business
    Customer Success Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 60000 - 65000 CAD Yearly CAD 60000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Customer Order Fulfillment Specialist at telMAX
Enhance customer experiences as a Customer Order Fulfillment Specialist age the journey from sale to activation, improving communication and operational efficiency throughout.

As part of telMAX's operations team, you will ensure seamless onboarding and fulfillment of service-related orders. This dynamic role prioritizes customer communication, process optimization, and problem-solving. Collaborate closely with sales and operations teams to improve fulfillment timelines and customer satisfaction.

Key Responsibilities:

• Coordinate and communicate with customers throughout onboarding process

• Review and correct order information for accuracy

• Identify and resolve potential delays proactively

• Contribute to onboarding materials for customer engagement

• Monitor performance metrics and report findings to management

Requirements:

• 2+ years in customer order fulfillment or service

• Strong communication and interpersonal skills

• Detail-oriented with organizational expertise

• Proficient in CRM and order management tools

• Bachelor’s degree in Business or related field

Drive customer satisfaction and enhance operational processes as a Customer Order Fulfillment Specialist at telMAX.
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