Service Support Coordinator at Don Valley North

Join Weins Auto Group as a Service Support Coordinator at Don Valley North Lexus, focusing on superior customer experiences and efficient service operations.

Weins Auto Group seeks a highly motivated Service Support Coordinator to help organize the Service Department effectively. This role prioritizes exemplary customer service while ensuring that appointments are properly managed and customer inquiries routed smoothly. It's a stepping stone towards becoming a service advisor, paving your way for career growth.

Key Responsibilities:

• Handle incoming service appointment inquiries promptly

• Maintain the scheduling system for service appointments

• Collect and document pertinent customer details

• Ensure communication with absent staff for message delivery

• Follow up with customers as per management requests

Requirements:

• Experience in customer service within a dealership is an asset

• Exceptional interpersonal and communication skills

• Strong organizational and detail-oriented mindset

• Capacity to multitask and manage time wisely

• Willingness to take on additional duties as assigned

Embrace a role focused on enhancing customer interaction at Weins Auto Group.