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Group Agent

Job in Markham, Ontario, I3P, Canada
Listing for: Impact Recruitment
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Job Description & How to Apply Below
Position: Group Benefits Agent
Expand your career with a Group Benefits Agent role in Markham, focusing on supporting plan sponsors and members with group benefits solutions. Work in a hybrid environment while enhancing your professional skills.

Our client, a growing organization, seeks an experienced Group Benefits professional who excels at administration, problem resolution, and client support. You will be a primary point of contact for clients and members, responding to inquiries and troubleshooting issues in a collaborative atmosphere. This position allows you to significantly impact various team initiatives and processes.

Key Responsibilities:

• Act as primary contact for benefits members and sponsors

• Respond to inquiries via phone and email

• Support eligibility, claims, and payments information

• Process enrolments, updates, and maintain records

• Conduct plan audits and organize relevant data

Requirements:

• At least 2 years of group insurance experience

• Strong knowledge of benefits administration

• Advanced skills in Microsoft Word and Excel

• Excellent analytical and problem-solving abilities

• Strong written and oral communication skills

You will manage multiple priorities, providing essential support in the group benefits landscape.
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