Expert in Grid Automation Support

Elevate your career as a Protection Applications Engineering Lead Expert, focused on grid automation and customer support. Lead technical initiatives and mentor junior engineers worldwide.

This position within the Global Customer Support team demands a blend of technical expertise and leadership skills in the grid automation sector. The successful candidate will be proficient in protection relay applications and will actively participate in pre- and post-sales support. You'll be instrumental in crafting solutions for product issues and conducting customer training sessions.

Key Responsibilities:

• Deliver Level 3 technical support across product platforms

• Create application notes and guidance for product sales

• Address and solve customer complaints effectively

• Conduct training for new products and train regional trainers

• Contribute to customer seminars and product validations

Requirements:

• Degree in Electrical Engineering or related field

• 10+ years of experience in power system protection

• Fluent in English, plus other languages beneficial

• Proven leadership and communication abilities

• Willingness to travel up to 25% globally

Bring your innovative mindset in grid automation to drive success in this pivotal role.
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