Director of Sales

Position: Director of Sales )
Director of Sales – Lean Industries (Lean Software Services, LSS Software Holdings) – Markham, Ontario
Compensation & Role Details:
The expected base salary range for this role is between $150,000 and $170,000 CAD, depending on experience and qualifications.
Role Type:
New Role.
AI Disclosure: AI may be used during the hiring process.
Lean Industries develops and delivers comprehensive enterprise software solutions designed to lower the costs and improve the quality of managing consumer and fraud disputes, exceptions, and adjustments for electronic payment transactions. The software is typically installed on premise at large financial institutions and merchant acquiring companies.

Key Responsibilities   Build and manage the full sales pipeline from lead generation to closing.
Develop and implement a repeatable sales process with defined stages, close dates, and performance metrics.
Create and execute outbound prospecting programs (cold calling, email, and targeted campaigns).
Define and monitor key sales metrics (pipeline coverage, conversion rates, forecast accuracy).
Partner with marketing to generate qualified leads and measure campaign effectiveness.
Identify and pursue new business opportunities through market research, qualification, and discovery.
Prepare and maintain an Account Sales Plan, outlining target markets and key prospects.
Build and maintain strong relationships with prospects, customers, and strategic partners by offering trusted guidance and industry insights.
Work with Business Analysis and Product Development teams to create tailored presentations and proposals that address customer needs and differentiate the company’s solutions.
Provide regular sales forecasts, reports, and insights to the CEO and management team.
Maintain accurate and up-to-date records in the company’s CRM system and ensure consistent pipeline reporting.
Stay informed on industry trends, market activities, and competitor offerings to identify opportunities and risks.
Follow company policies for pricing, proposals, and contracting to ensure consistency and profitability.
Manage sales expenses responsibly to maximize territory profitability.

Qualifications & Skills   Leadership or player-coach experience.
Proven success in building or rebuilding a sales function from the ground up.

Experience with outbound prospecting, CRM tools (e.g., Hub Spot, Salesforce), and pipeline management.
Strong communication and leadership skills; able to motivate and hold teams accountable.
Data‑driven mindset with the ability to set, track, and deliver on measurable goals.
Experience working in a founder‑led or growth‑stage company is a plus.
Business Unit:
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