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Amusement Associate

Job in Markham, Ontario, I3P, Canada
Listing for: GENDA Americas
Part Time, Seasonal/Temporary position
Listed on 2026-07-10
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino, Event Management & Planning
Job Description & How to Apply Below
Genda Americas proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play different.

We have an immediate opening for the position of Part-Time Amusement Associate. This position is for the Toy Box location at the Pacific Mall in Markham. You will be expected to work a variable schedule which will include days, evenings, weekends and holidays.

AMUSEMENT ASSOCIATE (ARCADE ATTENDANT) – Part-time

Job Duties

Provide exceptional and friendly guest service

Obtain payment for playcard purchases in the form of debit and credit

Maintain cash out operations by following policies and procedures

Upsell playcards to maximize guest service

Redeem prizes for guests at the Redemption counter and obtain e‑tickets as payment

Maintaining redemption operations by following policies and procedures

Restocking of merchandise

Address and rectify guest comments and concerns

Assist in maintaining presentation and working condition of the facility including its amusement equipment, redemption counter, storage areas, etc.

Assist in maintaining stock levels of supplies for all game locations and Games Rooms

Ensure the Games Rooms exceeds the cleanliness standard.

Requirements

Legally able to work in Canada

Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required.

Works well in a busy environment

Ability to stand for extended periods of time

Ability to work under pressure while complying with all relevant legislation

Some mechanical troubleshooting knowledge preferred

Excellent organizational, communication, customer service, conflict resolution and interpersonal skills

Energetic and enthusiastic personality

Self‑motivated with strong work ethic

Experience with monitoring and controlling inventory an asset

Familiarity with point‑of‑sale systems will be considered an asset

Genda Americas is an equal opportunity employer. Accommodation for disabilities will be provided to support participation in all aspects of the recruitment process.

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Position Requirements
10+ Years work experience
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