Amusement Associate

Genda Americas proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play different.

We have an immediate opening for the position of Part-Time Amusement Associate. This position is for the Toy Box location at the Pacific Mall in Markham. You will be expected to work a variable schedule which will include days, evenings, weekends and holidays.

AMUSEMENT ASSOCIATE (ARCADE ATTENDANT) – Part-time

• Provide exceptional and friendly guest service
• Obtain payment for playcard purchases in the form of debit and credit
• Maintain cash out operations by following policies and procedures
• Upsell playcards to maximize guest service
• Redeem prizes for guests at the Redemption counter and obtain e‑tickets as payment
• Maintaining redemption operations by following policies and procedures
• Restocking of merchandise
• Address and rectify guest comments and concerns
• Assist in maintaining presentation and working condition of the facility including its amusement equipment, redemption counter, storage areas, etc.
• Assist in maintaining stock levels of supplies for all game locations and Games Rooms
• Ensure the Games Rooms exceeds the cleanliness standard.

• Legally able to work in Canada
• Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required.
• Works well in a busy environment
• Ability to stand for extended periods of time
• Ability to work under pressure while complying with all relevant legislation
• Some mechanical troubleshooting knowledge preferred
• Excellent organizational, communication, customer service, conflict resolution and interpersonal skills
• Energetic and enthusiastic personality
• Self‑motivated with strong work ethic
• Experience with monitoring and controlling inventory an asset
• Familiarity with point‑of‑sale systems will be considered an asset

Genda Americas is an equal opportunity employer. Accommodation for disabilities will be provided to support participation in all aspects of the recruitment process.