Credit and Collections Analyst

BGIS is a leading provider of customized facility management and real estate services. With a global team of over 6,500, BGIS focuses on enabling innovation through the services we deliver. Globally, BGIS manages over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, the Middle East, Australia and Asia. Further information is available at

The Accounts Receivable Analyst is responsible for accurate and timely processing of customer receipts to established internal policies, processes, and work instructions, as well as financial reporting of Accounts Receivable results. This role provides customer statements, responds to customer inquiries, and acts as the initial point of contact for all account inquiries.

• Customer Receipts Processing:
  Processes customer payments (receipts) in accordance with established processes. Communicates with client or product line controllers and the client’s payables department to follow up, clarify information, or resolve disputes. Escalates to management where required. Sets up electronic fund transfers (EFTs) for payments when needed. Reviews documents for compliance and completeness, identifies non-compliant items, and ensures adherence to procedures. Ensures cash is applied in the appropriate customer within the ERP.
  
  Prepares, documents and performs bank deposits. Reviews customer funds and prepares analysis for treasury for transfer to the appropriate client or BGIS bank account.
• Accounts Receivable Monitoring:
  Monitors notices of payments and contacts clients if funds are not received to verify wire details. Reviews unapplied cash receipts and follows up with concerned parties. Prepares AR aging reports and performs analyses as required. Prepares balance sheet schedules to support AR reconciliation. Calculates revenue provisions for doubtful accounts. Files and retrieves documentation for audit support. Assists with preparing customer statements and communicates with clients, escalating to the Manager as needed.
  
  Understands pertinent construction law to advise internal stakeholders of potential risks within accounts.
• Problem Solving:
  Performs account reconciliation and financial analysis, creates and analyzes reports, and collaborates with the appropriate groups for payment errors and inquiries. Performs other duties as required.

• Community college diploma preferably in accounting with up to three years of related experience.
• Basic understanding of full cycle accounting and interactions between financial systems (AR sub-ledger vs Trial Balance).
• Ability to execute work according to established procedures and process data with strong attention to detail and accuracy.
• Effective communication skills for data exchange, clarification and dispute resolution.
• Ability to exercise judgment.
• Proficiency with accounting systems, MS Office Excel, and other MS Office software applications, with the ability to quickly learn other information systems and software.

At BGIS we believe that diversity and inclusion is a key business driver. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our ongoing organizational success.