Job Description & How to Apply Below
This trainee position supports Personal & Commercial Banking customers through daily advice, service transactions, and problem resolution. You will guide customers toward appropriate banking solutions while supporting branch operations and frontline staff. The role also emphasizes accurate documentation, regulatory consistency, and sound judgement with confidential matters.
Key Responsibilities:
Engage customers in advice needs and service transactions
Educate customers about mobile, ATM, and online banking
Guide customers to appropriate staff and banking solutions
Support scheduled cash and non-cash transactions
Complete business processes and accurate documentation
Requirements:
High School diploma and/or one-plus years relevant experience
Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Strong communication, organization, planning, and time management skills
Bring customer experience, banking knowledge, and digital education skills to TD’s Personal Banking Associate Trainee role in Markham.
Position Requirements
10+ Years
work experience
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