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Job Description & How to Apply Below
In this trainee role, you will support customers with day-to-day advice, banking solutions, and service transactions. You will build confidence in mobile, ATM, and online banking while resolving customer problems and directing needs appropriately. The position also supports accurate branch processes and operational improvements.
Key Responsibilities:
Build customer confidence in emerging digital banking trends
Resolve customer problems related to banking solutions
Exercise judgement when handling confidential customer matters
Report critical and non-standard matters to management
Recommend improvements to branch practices and processes
Requirements:
High School diploma or relevant experience
Investment Funds Canada or equivalent within 90 days
Related post-secondary or undergraduate degree preferred
Microsoft Word, Excel, Outlook, and internet proficiency
Effective verbal and written customer communication skills
Apply digital banking education, customer service, and sound judgement as a TD Personal Banking Associate Trainee.
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