TD Banking Customer Experience Associate

Serve TD customers in Renfrew, Ontario, using accurate transaction processing and clear banking advice in a 25-hour workweek. Build lasting relationships through every branch interaction.

As a Customer Experience Associate at TD Canada Trust, you will understand customer needs and recommend suitable banking solutions. Your work includes financial transactions, customer service, confidential matters, and business processes. Strong communication, organization, and time management support consistent service.

• Process deposits, withdrawals, and bill payments accurately
• Determine customer needs and recommend appropriate banking solutions
• Resolve concerns and escalate non-standard activities
• Promote banking solutions and complete business processes
• Deliver quality experiences and recommend operational improvements

• High School diploma and/or one year relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organization, planning, and time management skills
• Hands-on knowledge of Microsoft Office and internet use
• Accurate, detail-oriented communication across changing priorities

Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust in Renfrew.