Field Services, IT Warehouse Coordinator

Field Services, IT Warehouse Coordinator

Job Category: Information Technology

Requisition Number: FIELD
006456

• Posted:
  April 13, 2026
• Full-Time
• On-site

Showing 1 location

At Care Rx, we are shaping the future of senior care through pharmacy services that make a real difference. The IT Support Technician at our Richmond Hill location will play a vital role in supporting the Field Services team by assisting with IT hardware and software tasks, repairing laptops and devices, preparing and shipping equipment, coordinating remote troubleshooting, and maintaining a clean and organized workspace.

This is an on-site position with no travel or on-call responsibilities.

• Assist Field Services Technicians with IT hardware, software, and troubleshooting tasks.
• Image, configure, and prepare new hardware for deployment or shipment to client facilities.
• Provide phone-based technical support to facilities or internal teams as needed.
• Manage ordering, tracking, and returning of IT parts, accessories, and hardware, ensuring accurate inventory records.
• Recover, assess, and recondition returned hardware for future use.
• Perform minor repairs on IT systems and ARxIUM cabinet components (office-only, no on-site ARxIUM work).
• Test repaired or pre-configured systems to ensure full functionality before deployment.
• Document all work, update service tickets, and maintain accurate inventory records.
• Maintain a clean, safe, and organized workspace, including storage and inventory areas.
• Support miscellaneous administrative or IT-related tasks as required.

• Strong technical aptitude and troubleshooting skills across IT hardware, software, and peripheral devices.
• Proven ability to repair and maintain computers, laptops, and minor ARxIUM components.
• Excellent organization, planning, and time management skills with attention to detail.
• Strong interpersonal and professional communication skills.
• Self-directed, dependable, and able to work independently with minimal supervision.
• Proficiency with Microsoft Office, ticketing systems, and inventory management tools.
• Adaptable, motivated, and able to prioritize tasks effectively.
• Commitment to quality work and maintaining a safe, clean work environment.

• Enthusiastic
  :
  Shows intense and eager enjoyment and interest.
• Dedicated
  :
  Devoted to a task or purpose with loyalty or integrity.
• Detail Oriented
  :
  Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player
  :
  Works well as a member of a group.
• Self-Starter
  :
  Inspired to perform without outside help.

Care Rx welcomes and encourages applications from people with disabilities. Accommodations are available upon request throughout the selection process.