SDR Director, Digital Sales Development

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Quadient is seeking a high‑impact Director of Digital Sales Development to lead our SDR organization, overseeing managers and frontline teams driving pipeline across inbound and outbound channels. In this first‑ and second‑line leadership role, you’ll own pipeline performance for our CCM and Financial Automation portfolios, optimizing inbound conversion in partnership with Marketing while building a scalable, predictable outbound engine.

• Own pipeline generation across inbound and outbound motions
• Partner with Marketing to improve inbound conversion, speed‑to‑lead, and MQL‑to‑pipeline performance
• Build, scale, and refine a high‑performing outbound engine that drives incremental pipeline
• Lead and develop SDR managers and teams with clear expectations and execution rigor
• Foster a culture of accountability, coaching, and measurable performance
• Align with Marketing and Sales on ICP, territory strategy, and campaign execution
• Advance modern outbound practices (multi‑channel, signal‑based outreach)
• Leverage AI‑enabled capabilities in partnership with SDR Ops/AI teams
• Optimize cadences, workflows, and tooling for inbound/outbound efficiency
• Implement KPI frameworks for transparency into conversion and pipeline metrics
• Equip SDRs to articulate Quadient’s value across Digital solutions
• Contribute to global SDR best practices and strategy

• 5+ years in B2B Sales Development; 3+ years leading SDR managers and teams
• Proven success driving both inbound conversion and outbound pipeline generation
• Experience building scalable outbound programs across SMB, Mid‑Market, and Enterprise
• Strong cross‑functional communication and influence skills
• Deep outbound expertise in segmentation, messaging, and multi‑channel strategy
• Familiarity with modern sales engagement tools (Salesforce, Salesloft, Linked In Navigator, ORUM, 6sense, etc.)
• Strong coaching, performance management, and talent development skills
• Analytical mindset with strong operational rigor
• Technically savvy and open to AI‑driven SDR enhancements

• Flexible Work:
  Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning:
  Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community:
  Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards:
  Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing:
  Access our complimentary employee assistance program for mental health support.

Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.