Core Systems Support Analyst

Position: Core Systems Support Analyst Role
Support project operations as a Core Systems Support Analyst at Green Infrastructure Partners in Markham, ON. Provide essential application support and streamline processes for users.
This role is pivotal for ensuring effective usage of business systems across projects. You will troubleshoot application and process issues, coordinate with IT teams, and provide user training, fostering successful system adoption.

Your role will significantly influence the operational framework within the company.

Key Responsibilities:

• Provide immediate application support for enterprise systems

• Coordinate ticket management and issue resolution

• Facilitate training and resource development for users

• Support process consistency and govern data management

• Assist with system integrations and data flows
Requirements:

• 3+ years in a business support function

• Knowledgeable in project delivery environments

• Comfortable using ticketing systems for support management

• Proficient in analyzing and resolving operational issues

• Experience in construction industry applications is beneficial
Utilize your skills to enhance systems and user experience at Green Infrastructure Partners.
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