Client-Focused Implementation Associate

Position: Client-Focused Implementation Associate Role
Join our team as a Client-Focused Implementation Associate under the Professional Services Manager. Strengthen client relations by customizing their processes to enhance our software use.
As an Implementation Associate, you will leverage 2-3 years of Construction Accounting experience to engage with clients effectively. Your responsibilities incorporate reviewing client processes and facilitating software implementations tailored to specific needs. This role requires effective communication skills for both technical and non-technical audiences to guarantee successful outcomes.

Key Responsibilities:

• Manage client relationships with active listening

• Review and adapt clients' workflows for optimization

• Facilitate software customization specifications

• Ensure timely delivery of implementations to clients

• Explain functionality to diverse audiences
Requirements:

• 2-3 years of experience in Construction Accounting

• Knowledge of Construction and Service industry workflows

• Strong time management and organizational skills

• Excellent communication and presentation abilities

• Willingness to travel as required
Utilize your technical skills and customer care to make a difference in our Implementation Associate position.
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