Corporate Technical Operations Director

Position: Corporate Technical Operations Director Role
Seeking a strategic leader as the Director of Technical Operations to drive corporate systems effectiveness. This pivotal role focuses on managing IT services and enhancing global employee support systems.
As Director of Technical Operations, you'll lead geographically distributed IT teams in New York and Pune, setting metrics and fostering accountability. Your expertise will ensure the reliable performance of helpdesk functions and employee hardware management. You will also support cross-functional collaboration to anticipate technology demands and oversee the administration of critical corporate systems.

Key Responsibilities:

• Manage IT operations and administrative functions

• Lead helpdesk performance and service delivery

• Coordinate employee hardware lifecycle efficiently

• Implement strategies for systems administration

• Cultivate a culture of responsiveness within teams
Requirements:

• 15+ years in IT operations management

• Strong background managing diverse IT teams

• Expertise in service management platforms

• Experience with corporate systems administration

• Knowledge of Microsoft 365 and security practices
Drive IT operational excellence through this dynamic leadership position focused on corporate success and employee fulfillment.
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